minejl Privacy Policy Data Protection Your Rights

This Privacy Policy ("Policy") describes how minejl ("minejl," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "Player," or "User") who access or use the minejl online casino platform at minejl.net (the "Platform"). This Policy forms part of minejl's Terms & Conditions and should be read alongside them.

minejl is committed to protecting the privacy and personal data of all players, particularly in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We take our obligations under Philippine data protection law seriously, and this Policy reflects those commitments.

By registering an account or using the minejl Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform.

1. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, minejl acts as the Personal Information Controller in respect of the personal data collected through the Platform. minejl determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection law.

If you have any questions or concerns about how minejl handles your personal data, you may contact our Data Protection Officer using the contact details provided in Section 13 of this Policy.

2. What Personal Data We Collect

minejl collects the following categories of personal data from players and Platform users:

minejl does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect information about your religious beliefs, political opinions, or health status unless you voluntarily provide such information in the context of a responsible gaming self-exclusion request.

3. How We Collect Your Data

minejl collects personal data through the following means:

• Direct interactions: Information you provide when registering your minejl account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from security partners; payment data from GCash, PayMaya, and Philippine banking partners in connection with your transactions.
• Publicly available sources: Information from public Philippine government databases where necessary for identity verification or fraud prevention purposes.

4. Why We Use Your Personal Data

minejl uses your personal data for the following purposes:

• Account management: Creating, maintaining, and administering your minejl account, including verifying your identity and eligibility to use the Platform.
• Service delivery: Providing access to games, processing deposits and withdrawals in PHP, crediting bonuses, and delivering all Platform features.
• Legal and regulatory compliance: Fulfilling minejl's obligations under PAGCOR regulations, the Philippine Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws.
• Age verification: Confirming that all players are at least 21 years of age, as required under Philippine gambling regulations.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, money laundering, account takeovers, and other illegal or prohibited activities.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behavior and administering self-exclusion, deposit limit, and cooling-off requests.
• Customer support: Responding to your enquiries, resolving disputes, and improving our support services.
• Marketing communications: Sending you promotional offers, bonus notifications, and Platform updates where you have provided consent to receive such communications. You may withdraw this consent at any time by contacting customer support or updating your communication preferences in account settings.
• Platform improvement: Analysing usage data to improve game offerings, Platform performance, and user experience.

5. Legal Basis for Processing

minejl processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you — including account registration, game access, and payment processing — is necessary to deliver the minejl service.
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, KYC requirements, and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, Platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

minejl does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya / Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your PHP deposits and withdrawals.
• KYC and identity verification providers: Third-party service providers who assist minejl in verifying player identities and complying with PAGCOR and AMLA requirements.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection partners who process data on minejl's behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants where necessary for legal, compliance, or financial purposes, subject to professional confidentiality obligations.

All third-party service providers who process personal data on minejl's behalf are required to implement appropriate technical and organisational security measures and to process data only in accordance with minejl's instructions and applicable Philippine data protection law.

7. Cookies and Tracking Technologies

minejl uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us deliver a functional, secure, and personalised experience.

minejl uses the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impairing Platform functionality.
• Analytics cookies: Used to understand how players interact with the Platform — including pages visited, session duration, and game preferences — to improve our services. These are only set with your consent.
• Preference cookies: Used to remember your Platform settings and preferences, such as language and display options.
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and account takeover attempts.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the minejl Platform. For more information on managing cookies in your browser, refer to your browser's help documentation.

8. Data Retention

minejl retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements under Philippine law.

• Active account data: Retained for the duration of your minejl account and for a period of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and AMLA obligations.
• KYC and identity documents: Retained for a minimum of five (5) years following the end of the business relationship, as required under the Philippine AMLA.
• Transaction records: Retained for five (5) years from the date of each transaction.
• Support communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation purposes.

When personal data is no longer required, minejl will securely delete or anonymise it in accordance with our data disposal procedures.

9. Data Security

minejl implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and minejl's servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

10. Your Data Protection Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by minejl:

• Right to be informed: The right to be informed about how your personal data is collected and processed — which this Policy fulfils.
• Right of access: The right to request a copy of the personal data minejl holds about you and information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly through your minejl account settings.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to minejl's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on minejl's legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe minejl has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of these rights, please contact minejl's Data Protection Officer using the contact details in Section 13. We will respond to all verified requests within thirty (30) calendar days. We may need to verify your identity before processing your request.

11. Minors and Age Restriction

The minejl Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gambling in the Philippines. minejl does not knowingly collect personal data from individuals under the age of 21.

If minejl becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the minejl Platform, please contact our support team immediately.

12. Changes to This Privacy Policy

minejl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. Where changes are material, we will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this page. We encourage you to review this Policy periodically. Your continued use of the minejl Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or minejl's handling of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Subject Line: Data Privacy Request – [Your Account Username]
• Response Time: Within 30 calendar days of receipt of a verified request
• Support Hours: 24 hours a day, 7 days a week

You also have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) if you are not satisfied with minejl's response to your data privacy concern.