minejl Terms & Conditions Player Agreement Rules of Use

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and minejl ("minejl," "we," "us," or "our") governing your access to and use of the minejl online casino platform, including all games, features, promotions, and services available at minejl.net (the "Platform").

By registering an account, accessing the Platform, or using any minejl service, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with minejl's Privacy Policy and any game-specific rules published on the Platform. If you do not agree to these Terms, you must immediately cease using the minejl Platform.

These Terms are written in English. In the event of any inconsistency between an English version and any translated version, the English version shall prevail.

2. Eligibility

To register and use minejl, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. This age restriction is mandated by the Philippine Amusement and Gaming Corporation (PAGCOR) and is strictly enforced by minejl.
• You must be a natural person and not a corporation, partnership, trust, or other legal entity.
• You must be legally permitted to participate in online gambling activities under the laws applicable in your jurisdiction of residence.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be an employee, director, officer, agent, or contractor of minejl, or an immediate family member of any such person.
• You must not be self-excluded from minejl or any other gambling platform under a self-exclusion program.

minejl reserves the right to request documentary proof of eligibility at any time, including but not limited to a valid Philippine government-issued identification document. Failure to provide satisfactory proof may result in account suspension or termination.

3. Account Registration and Security

Each player is permitted to hold one (1) minejl account only. The creation of multiple accounts by a single individual is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of any balances therein.

When registering your minejl account, you agree to:

• Provide accurate, complete, and current information, including your full legal name, date of birth, Philippine mobile number, and valid email address.
• Maintain and promptly update your account information to ensure it remains accurate and complete at all times.
• Keep your minejl login credentials — including your password and any two-factor authentication codes — strictly confidential.
• Notify minejl immediately upon becoming aware of any unauthorized access to or use of your account.
• Accept full responsibility for all activity conducted through your account, whether authorized by you or not, except where such activity results from minejl's negligence.

minejl implements Know Your Customer (KYC) verification procedures in compliance with applicable Philippine anti-money laundering regulations. KYC verification is required before processing any withdrawal. Accepted identification documents include Philippine passport, driver's license, SSS ID, UMID, and PhilSys National ID.

minejl reserves the right to suspend or terminate any account where it reasonably suspects that the account holder has provided false information, is engaged in fraudulent activity, or is in breach of these Terms.

4. Deposits and Withdrawals

All financial transactions on minejl are conducted in Philippine Peso (PHP). minejl supports the following payment methods for deposits and withdrawals:

• E-Wallets: GCash, PayMaya / Maya
• Bank Transfer: BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card: Philippine-issued debit cards linked to supported banks

The following payment methods are not accepted on minejl: cryptocurrency of any kind (including but not limited to Bitcoin, Ethereum, USDT, and any other digital asset), and credit card deposits for gambling purposes, which are prohibited under current Philippine payment regulations.

Deposits are generally credited to your minejl account within one (1) to five (5) minutes of successful transaction confirmation. minejl is not responsible for delays caused by third-party payment processors, Philippine bank processing times, or network outages.

Withdrawals are subject to the following conditions:

• Completed KYC verification is required before any withdrawal is processed.
• Withdrawals may only be made to a payment method registered in the same name as the minejl account holder.
• Any active bonus wagering requirements must be satisfied before bonus-derived winnings may be withdrawn.
• minejl reserves the right to conduct additional security checks before processing withdrawal requests, which may extend processing times.
• Minimum and maximum withdrawal amounts are as published on the Platform and may be updated from time to time.

5. Bonuses and Promotions

minejl offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the following general conditions, in addition to any specific terms published alongside each individual promotion:

• Bonuses are available to eligible players aged 21 and above who have a verified minejl account in good standing.
• All bonus funds are subject to wagering requirements as specified in the applicable promotion terms. Wagering requirements must be met in full before any winnings derived from bonus funds may be withdrawn.
• Unless otherwise stated, bonuses must be used within the validity period specified in the promotion terms. Unused bonus funds will expire automatically upon the end of the validity period.
• minejl reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, provided that such action does not adversely affect bonuses already credited to player accounts.
• Bonuses may not be transferred between accounts or exchanged for cash except in accordance with the applicable wagering requirements.
• minejl reserves the right to withhold bonus winnings where it has reasonable grounds to believe that a player has abused the bonus system, including through the use of multiple accounts, coordinated play, or any other form of bonus abuse.

6. Gameplay Rules

All games available on the minejl Platform are governed by individual game rules published within each game interface. In the event of any conflict between these Terms and individual game rules, the individual game rules shall prevail with respect to gameplay mechanics, and these Terms shall prevail with respect to all other matters.

minejl uses certified Random Number Generator (RNG) technology for all digital games and independently audited live dealer streams for all live casino games. Return-to-Player (RTP) percentages for all games are published on the Platform.

In the event of a technical malfunction, disconnection, or system error during gameplay, minejl will use commercially reasonable efforts to resolve the issue and restore the game to its correct state. Where this is not possible, the affected round may be voided and any wagers refunded. minejl's decision in such matters is final.

minejl reserves the right to void any bet or game result where it has reasonable grounds to believe that the outcome was affected by a technical error, software malfunction, or any form of cheating or collusion.

7. Prohibited Conduct

The following conduct is strictly prohibited on the minejl Platform. Engaging in any prohibited conduct may result in immediate account suspension or termination, forfeiture of account balances, and referral to relevant law enforcement authorities:

• Registering more than one minejl account, whether under your own name or any other identity.
• Providing false, misleading, or fraudulent information during registration or at any other time.
• Using the Platform if you are under 21 years of age or are otherwise ineligible under these Terms.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform or gain an unfair advantage in any game.
• Engaging in collusion with other players, including coordinating bets or sharing information to gain an unfair advantage.
• Exploiting software errors, glitches, or vulnerabilities in the Platform for financial gain.
• Using the Platform for any money laundering, fraud, or other illegal activity.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any software or technology used by minejl.
• Engaging in any conduct that disrupts, damages, or impairs the operation of the Platform or the experience of other players.

8. Responsible Gaming

minejl is committed to promoting responsible gambling and takes its obligations under PAGCOR's responsible gaming framework seriously. The Platform is intended for entertainment purposes only and should never be used as a means of generating income or resolving financial difficulties.

minejl provides the following responsible gaming tools to all registered players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their account at any time via account settings.
• Session Time Reminders: Players may configure session duration alerts to receive notifications after a specified period of continuous play.
• Reality Checks: Periodic pop-up notifications displaying time elapsed and net gaming activity during a session.
• Self-Exclusion: Players may request temporary or permanent self-exclusion from the minejl Platform by contacting customer support. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Account Cooling-Off: A short-term break option allowing players to suspend their account for a defined period without permanent closure.

If you believe you or someone you know may have a gambling problem, minejl strongly encourages seeking assistance. Players are reminded that gambling is for entertainment only and must be 21 years of age or older to participate. For more information, visit our Responsible Gaming page.

9. Privacy

minejl collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the minejl Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

minejl implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and minejl cannot guarantee absolute security of your data.

minejl will not sell, rent, or otherwise disclose your personal data to third parties except as required to provide the Platform services, comply with applicable law, or as otherwise described in the Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, minejl's total liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your minejl account in the thirty (30) days immediately preceding the event giving rise to the claim.

minejl shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or in connection with your use of or inability to use the Platform, even if minejl has been advised of the possibility of such damages.

minejl does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, to the fullest extent permitted by law.

Nothing in these Terms shall limit or exclude minejl's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Philippine law.

11. Termination and Account Closure

You may close your minejl account at any time by contacting customer support. Upon account closure, any remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding KYC verification requirements.

minejl reserves the right to suspend or terminate your account at any time, with or without prior notice, where:

• You have breached any provision of these Terms.
• minejl is required to do so by applicable law, regulatory requirement, or court order.
• minejl has reasonable grounds to suspect fraudulent, illegal, or abusive activity on your account.
• You have provided false or misleading information during registration or at any subsequent time.
• Continued operation of your account poses a risk to minejl, other players, or the integrity of the Platform.

Where minejl terminates your account due to a breach of these Terms, any balance in your account may be forfeited at minejl's discretion, subject to applicable law.

12. Amendments to These Terms

minejl reserves the right to amend, update, or replace these Terms at any time. Where changes are material, minejl will provide reasonable notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect.

Your continued use of the minejl Platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may close your account in accordance with Section 11.

The date of the most recent revision to these Terms is indicated at the top of this page. minejl recommends that you review these Terms periodically to stay informed of any updates.

13. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall first be referred to minejl's customer support team for resolution. minejl will use commercially reasonable efforts to resolve disputes within thirty (30) calendar days of receipt of a written complaint.

If a dispute cannot be resolved through the internal complaints process, the parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines.

Nothing in this clause shall prevent either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its rights pending resolution of a dispute.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the minejl Platform, please contact our customer support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: We aim to respond to all enquiries within 24 hours

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or contact support directly.